A possible class action suit is pending against a company accused of charging hidden fees for phone calls to soldiers traveling to and from the war zone. The suit is being filed by a soldier from Fort Hood, Texas, and his wife. In the suit, they allege that the company did not disclose the fees they would levy for the use of their pay phones at the Leipzig/Halle Airport in Germany. The destination is a popular stop for troops needing to refuel en route to Iraq and Afghanistan. Soldiers have uknowingly amassed very high credit card bills as a result of the non-disclosure.
The soldier and his wife are so far the only plaintiffs in the case, but the problem has affected many soldiers. Their credit card bills reflect charges such as $41 for a four-second telephone call to the United States. The soldier was headed to Iraq and used his credit card for the call as he was not carrying any change.
The couple is asking a federal court in Texas to compel the company to refund the fees it charged to servicemen and women. Further, they are asking that the company be required to post more complete information about the credit card bills one can expect if using their phones. They say that no one would use the phones if it was known what kind charges one could amass. The company owns and operates 350,000 pay phones in airports, hotels and train stations located in more than 30 countries. The lawyer for the couple is also setting in motion a separate class action in San Diego against the company's domestic affiliate.
Servicemen and women from Texas and around the country can certainly sympathize with the plight of this couple. Men and women who lay their lives on the line for their country do not deserve to be preyed on.
Source: Army Times